| Customization: | Available |
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| After-sales Service: | After Sales Supportive |
| Warranty: | After Sales Supportive |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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| Why Choose Huizhou Dongfengyuan Industrial Co., Ltd.? | What DFY Can Provide You |
| Proven Track Record | - Established Expertise: Founded in 2014, with a decade of experience in premium metal goods.<br> - - Industry Recognition: Certified as a high-tech enterprise and awarded for specialization and innovation in 2020. |
| Comprehensive Product Range | - Specialization: Tailor-made stainless steel hardware. - Diverse Offerings: Home kitchen wares, bathroom accessories, coffee accessories, and pet products. |
| Robust Infrastructure | - Extensive Facilities: Two independent production bases over 8368 square meters. - Skilled Workforce: Over 122 skilled technical workers. |
| Advanced Capabilities | - Cutting-Edge Equipment: Advanced and diversified production machinery. - In-House R&D: Dedicated team for integrated services from design to sales. |
| Quality Assurance | - Certified Processes: ISO9001, BSCI, and Sedex certifications ensure high standards and sustainable practices. - Strict Quality Control: Comprehensive oversight from component production to final manufacturing. |
| Customer Collaboration | - OEM Services: Customization and collaboration to meet specific customer needs. - High Customer Satisfaction: Recognized and praised for quality and partnership. |
| FAQ | Answer |
| What are your minimum order quantities (MOQ)? | Surprisingly low MOQ to support start-up buyers. Higher quantity will result in a more competitive price. |
| Can you provide samples before we place a large order? | Sure! We can provide samples for evaluation. |
| What are your payment terms and methods? | We offer various payment terms and methods, such as T/T, Online order, Paypal, Western Union and L/C. |
| What is your lead time for production and delivery? | 1-5 weeks We can expedite orders if necessary. |
| Do you have certifications relevant to our industry or product? | Yes, we have all the necessary certifications. |
| Can you customize products according to our specifications? | Absolutely, we specialize in customizing products to meet your specifications. |
| What is your quality control process? | We have a rigorous quality control process in place to ensure high standards. |
| Do you offer warranties or guarantees for your products? | Yes, we provide warranties and guarantees for all our products. |
| Can you provide references or case studies of previous work? | Yes, we can share references and case studies upon request. |
| What are your shipping terms and costs? | Our shipping terms are flexible and we offer competitive shipping costs. |
| How do you handle defective or non-compliant products? | We have a clear process for handling defective or non-compliant products to ensure customer satisfaction. |
| Do you have experience exporting to our country? | Yes, we have extensive experience exporting to various countries, including yours. |
| What are your policies on intellectual property and confidentiality? | We have strict policies in place to protect your intellectual property and maintain confidentiality. |
| Can we visit your factory for an inspection? | Yes, we welcome factory visits and can arrange an inspection at your convenience. |
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